Returns & Exchanges

At Express Home, we want you to love your space, so if your new furniture or decor isn't the perfect fit, you can return it within 30 days of delivery for a full refund. All items must be in their original condition and packaging to qualify for a return.

Return Process

• 1.
  Initiate Your Request

  Log into your Express Home account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Pack Your Items

  Carefully place the items back into their original manufacturer packaging, ensuring all hardware, assembly manuals, and protective padding are included.

• 3.
  Attach the Shipping Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of the box, covering any previous shipping barcodes.

• 4.
  Drop Off or Schedule Pickup

  Take your package to the nearest authorized carrier location or contact our support team to schedule a home pickup for oversized furniture items.